A: Our pricing varies, depending on many factors, the main aspect being the length of time you require the venue for. For large parties which require the use of The Eagles Bar, prices start at £54.00 p/hour (inc. vat).

You can also hire our venue without the use of The Eagles Bar, for a lower hourly rate. However, drinks are not permitted to be brought in for the event.

Our smaller meeting rooms and suites are also available to hire from £24 p/hour. Full prices for these rooms are available upon request.

Q: Do I require a deposit to make a booking?

A: In most case, yes. The majority of bookings require a deposit of £150.00 in addition to the hire fee, to be paid at the time of booking. No booking is secured or confirmed without a deposit paid, if BTFC have requested one.

Furthermore, the deposit also acts as your security deposit, to cover any potential damage to the facilities. Any deposits paid to BTFC will be returned after the event provided our deposit terms and conditions have been adhered to. Full details of our terms & conditions are available on our booking form.

Q: I'm booking for a party but need to set the room up an hour or two beforehand. Is that okay?

A: Of course. Our function room is highly versatile for every possible type of booking. But we realise that customers will want to add their own personal touch to the room. Provided we have the time availability and you let us know in advance, via the booking form that you require some additional time, you are welcome to setup before the event.

Q: Do I have to pay extra to set the room up?

A: Yes. Our hourly hire rate begins at the time that the event starts, not when set up is made. However, there is an additional charge of £45.00 for us to open the venue for access before the event. Just let us know if you require this, and if so for how long, on the booking form under the ‘Pre-Access Required’ section.

As an example, if you’re booking a birthday party from 8pm-midnight but you require one hour from 7pm to decorate the room, the hourly hire fee will be four hours, plus the additional pre-access charge.

Q: How long will I need to set up?

A: Most of our clients find that one hour is ample time to prepare for your event. This of course depends on how much there is to do. If you want to play it safe, book an extra hour. One of our staff will be on hand to assist, but it’s also helpful to encourage friends and family to assist you with your pre-event duties. The more the merrier!

Q: It’s been a while since I was at The Eyrie. Can I have a viewing before I commit to booking?

A: Not a problem. We always advise that you view the venue before booking, to make sure you’re happy with everything. Get in touch with us at commercial@bedfordeagles.net, or call 01234 831558 if you want to arrange a suitable date and time to book a viewing.

Q: Can I come in and setup the night before?

A: First of all this depends on exactly what is being setup. Secondly, provided the venue is available at the time you require, you’re more than welcome to setup the room the day/night before the event.

Just bear in mind that if the facility is being used between the day you come in to setup and the time of your event we will try to make sure other customers and visitors don’t tamper with your possessions, however, we accept no responsibility for anything being interfered with, altered or damaged.

Q: The booking form asks how many attendees will be at the event, but I don’t know exactly how many will come. What should I do?

A: For a lot of events, it’s very common not to know the exact number of guests who will attend. That’s fine. In which case, an estimated guess is sufficient.

Q: Why do you need to know how many people are coming to the event?

A: We strive ourselves on providing the best service to our customers. To ensure that we are as prepared as possible, it’s important for us to have an idea of what to expect on the night.

Q: I’ve had a change of plans and need to alter my booking. Is that okay?

A: We understand that plans change from time to time, so of course minor changes to your event are allowed. If you need to make any wholesale any changes to the event (such as timings, number of guests, etc.), this may affect your hire fee, so please take this into account.

Q: I have to cancel my booking. What happens now?

A: Any cancellations made before eight weeks of the date of hire will forfeit the £150 deposit. If you have paid your full hire fee too, this will be returned to you.

Any cancellations made before two weeks of the date of hire will forfeit the £150 deposit, plus 50% of the hire fee you have paid.

Any cancellations made less than two weeks of the date of hire will forfeit all costs paid to BTFC.

Q: How And When Do I Pay?

A: The deposit amount is due for payment immediately, as soon as you want to secure your booking. Meanwhile the hire fee is due until no later than four weeks prior to the event. For both of these payments we accept cash, debit & credit card, and bank transfer.

You can also pay your deposit securely via the Bedford Town Box Office. Just head to the Venue Hire Deposit section.

Make sure you let us know which method of payment you will use via the booking form. If you wish to pay by card over the phone, please call 01234 831558.

Q: What happens if something is broken or damaged at the event?

A: Accidents happen! But please report any accidental damage or breakage if and when it happens so that repairs or replacement items can be arranged.

Any damage caused to the venue, its contents or its grounds from misuse or negligence by you or your guests will be deemed your responsibility and will jeopardise the return of your security deposit.

If the repairs or remedies of the damage are valued at more than the deposit amount, you will be invoiced directly for the surplus amount. You must comply with and use your reasonable endeavours to ensure that your guests comply with, all of our reasonable instructions intended to ensure the safety of the venue and the people in the venue.

Q: How many people can the venue hold?

A: The maximum capacity of the Hall must not exceed 200, including any staff. To be within that amount, please ensure no more than 190 guests are invited to the event.

Q: Is there a minimum and/or maximum number of people that we can bring to the venue?

A: The maximum number of people allowed in the venue at one time is 200, including any staff.

If your event includes a sit-down meal, the maximum number of people that we can accommodate is 150.

There is no minimum number of people that the venue will hold. However, the function room is a very large space, so any fewer than 50 people can feel very roomy. We reserve the right to move your event to a smaller function room on site, if we deem the size of the event too small for the function room requested.

Q: I want to book additional hire services like a disco, dancefloor and photobooth. Can you offer these?

A: Yes. Through our events partners, we can offer a wide range of hire services and bespoke features. We have a selection of trusted suppliers, who meet the terms of our health & safety procedures and offer competitive prices. We can add their services into a manageable package for you.

Alternatively, you may wish to source your own external suppliers, provided they are from a reputable source and they can provide proof of their own public liability insurance and any relevant safety test certificates. Please ask the suppliers to get in touch with us at commercial@bedfordeagles.net, or call 01234 831558 to discuss their services prior to the event.

Q: Can you price match another venue or supplier?

A: No. Every venue is different in terms of its size, facilities and location. Therefore we are unable to price match another venue.

If you or any of your guests are proven to be consuming drinks or provisions brought in from outside the venue, their provisions will be confiscated, they will be asked to leave the venue and your security deposit will not be returned to you.

Q: I want to hire the venue but bring my own drinks and not have the bar open. Is that possible?

A: No. In accordance with the licensing act 2003, we are not authorised to allow guests to provide their own alcoholic and non-alcoholic drinks. We are able to accept bookings without the use of the bar, at a reduced rate. However, you will not be permitted to bring any drinks to be consumed at the venue.

Q: Do you have parking on site for guests?

A: Yes. Our sizeable car park is big enough for around 75 cars. In the event that more space is required, our overflow car park can also be utilised.

Q: Where can I see your booking terms & conditions?

A: Our full terms and conditions is included at the end of our booking form. All hirers must sign the booking section and the terms & conditions. We will not accept any booking unless both parts of the booking form have been read, understood and signed.

Q: Can I make a provisional booking?

A: We may agree to you making a provisional booking with us, but this is not legally binding on either you or Bedford Town Football Club, unless and until a you have confirmed the booking by submitting a signed booking form, agreed to our terms and conditions and made a deposit payment.

Provisional bookings will only be kept for a maximum of seven days, unless otherwise agreed by management. After this time, the booking will be cancelled and you will not be notified.

Q: Will I need to stay behind and clean the facility after the event?

A: No! The last thing you’ll want to do is clean after a party or social gathering. We’ll take care of this for you. But please make sure you take any personal possessions with you at the end of the night.

If you need to leave anything overnight, make sure to let us know and ensure it’s collected before midday the next day. Bedford Town Football Club accept no responsibility for items left overnight

If you have any questions besides those listed in our FAQs, please get in touch.